Maximum 20

Reject the parcel

Check the parcel condition before scan received.

Reject the parcel.

Parcel+ system will auto-initiate return to sender.

No standard.

Dimension Limit (Length + Width + Height) : 80CM Weight Limit : 5KG

Cannot. Customer needs to go back to Parcel+ system to do cancellation.

Contact Parcel+.

Customer to check with the sender.

Report lost to HQ 7-Eleven.

Parcel+ system will auto-initiate the return to sender.

Contact Parcel+.

In Parcel+ system.

Service is not applicable to public customers at the meantime.

Contact sender.

Yes. Maximum RM200.00

No standard.

Dimension Limit (Length + Width + Height) : 80CM Weight Limit : 5KG

This scenario is not applicable. Cashier will verify before passing the parcel to customer.

Customer to check with sender.

Contact sender.

Customer to check with sender..